It feels very odd writing a post about something pretty straightforward… but last year we made a very easy decision to stop using a random set of characters (known as a policy number or policy reference). Now to identify your policy all you need to remember is your email address.
Why did we do this?
Unless you are Jimmy Magee trying to remember a random set of characters just to access your policy is madness… especially if you have multiple policies, sure it’s hard enough to remember my Netflix password on a good day 😅
But the bigger picture is that when you trust us with providing you with cover all your Buddy policies live under your email address, your Buddy account makes it easier than ever to manage your policies, pause, cancel and renew.
